PRIVACY POLICY
What do we do with your information?
When you purchase something from The Trail Tribe store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system to improve your experience.
With your permission, we may send you emails about our store, new products, and other updates.
Consent
How do we get your consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
For secondary reasons, such as marketing, we will either ask for your explicit consent or provide you with the opportunity to opt out.
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for continued collection, use, or disclosure of your information. To do so, contact us at info@thetrailtribe.co.za
Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Our e-commerce platform
Our store operates on WooCommerce. Your data is stored through secure data storage, databases, and general applications on a protected server behind a firewall.
Third party services
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide. Certain providers, such as payment processors, have their own privacy policies in regard to the information required for purchase transactions. We recommend reading their privacy policies to understand how your personal information is managed by these providers.
Please note that certain third-party providers may be located in or have facilities in different jurisdictions than you or us. Therefore, if you proceed with a transaction involving these services, your information may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
Links
Clicking on links in our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take precautions and follow industry best practices to prevent inappropriate loss, misuse, access, disclosure, alteration, or destruction.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission or electronic storage is completely secure, we adhere to PCI-DSS requirements and follow additional accepted industry standards.
Age of consent
By using this site, you confirm that you are at least the age of majority in your region or that you have given us consent to allow any of your minor dependents to use this site.
Changes to Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you here so that you’re aware of the updates.
If our business merges or is acquired, your information may be transferred to the new owners so we can continue to provide services to you.
Questions and contact information
To access, correct, amend, or delete any personal information we have about you, or if you have any questions or concerns, please contact our Privacy Compliance Officer at info@thetrailtribe.co.za
